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Teamwork: Resolving ConflictCourse Description: Conflict can we difficult to work through, particularly in a workplace. In this short course, you will learn how to recognise conflict, how to deal with it on a 1: 1 basis and when to escalate the issue. Learning Outcomes: After completing this course, participants should be able to: Define conflict and examine why it occurs. Recognise how to deal with conflict on a 1: 1 basis. Identify when to escalate conflict issues. Who is this

• Describe the immediate actions you should take when responding to acute changes in behaviour

This course presents the different types of analgesics and how to optimise and evaluate their effectiveness

This resource provides up to date guidance on how to support a client with a wound within the home care setting

Explore factors that affect wound healing

People receiving home care come from a variety of culturally and linguistically diverse backgrounds

This course is appropriate for all staff working in residential aged care who support people with activities of daily living

This course identifies different types of common anxiety disorders and explores how to support someone who lives with this condition

Recognise how to prevent these behaviours

Identify potential barriers to effective communication when caring for individuals with a variety of communication needs

This course will define Parkinson’s disease

report and respond appropriately to changes in behaviour

Explain how to support a person living with an anxiety disorder whilst in a care environment

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