Library Evaluation: A Casebook and Can-Do Guide

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Library Evaluation: A Casebook and Can-Do GuideBringing together library and information science faculty and practicing library managers, this work combines some of the most exciting concepts and methodologies of library evaluation with the practical experiences of those working in the field. A variety of approaches (e. g., focus groups, TQM) are thoroughly described, then illustrated with actual case studies. These cases can serve as inspiration and models to library managers and other

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